Privacy Policy

Privacy Policy for South Oxfordshire Therapy

Website: www.southoxfordshiretherapy.co.uk
Practitioner: Phillipa Henderson
Contact email: phillipa_henderson@yahoo.co.uk
Location: Wallingford, South Oxfordshire

Introduction

Your privacy is important. This policy explains how South Oxfordshire Therapy collects, uses, and protects any personal information you provide via this website. All information submitted will be treated with discretion and confidentiality.

Data We Collect

Through our contact form, we may collect: First and Last Name, Email Address, Phone Number, Service type selected (therapy or supervision), Subject, Message content. Additionally, Squarespace may collect anonymous website analytics such as page views, device type, and traffic source. Note: We do not collect client notes, clinical information, or sensitive health data via the website.

How We Use Your Data

Information you provide is used to respond to enquiries, arrange therapy or supervision sessions, provide information about services, and improve website functionality. We do not sell or share your data with third parties for marketing purposes.

How We Store Your Data

Contact form submissions are stored securely via Squarespace and your Yahoo email account. Data is accessible only by the therapist. Measures are in place to prevent unauthorised access.

Cookies and Analytics

The website uses Squarespace’s built-in cookies for basic site functionality and anonymous analytics. No personal data is tracked via cookies. Cookies help improve website performance and user experience.

Legal Basis for Processing

Processing your data is based on consent when you submit your contact form and legitimate interests to manage inquiries and maintain the website.

Data Retention

Contact form submissions are retained only as long as necessary to respond to your enquiry. Sensitive clinical records are not stored via the website; these are kept separately in compliance with BACP/UKCP guidelines.

Your Rights

You have the right to access the personal data we hold about you, request corrections or deletions, withdraw consent to data processing, and lodge a complaint with a supervisory authority (e.g., ICO in the UK). To exercise these rights, please contact us at [your email].

Third-Party Services

We only use Squarespace for hosting, form handling, and analytics, and Yahoo Mail for receiving messages. No other third-party tools are used to collect personal data.

Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

Last updated: January 2025